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About Us

We first started providing Internet access way back in 1997. Dial-up modems and 56k speeds were all the rage back then and YouTube, Facebook and the iPlayer weren’t even a twinkle in their creator’s eyes.

Since then the Internet has changed almost beyond recognition and we've grown to provide broadband to thousands of homes across the UK.

In January 2007 we were bought by BT. Now we run as an independent subsidiary from our offices in Sheffield. There are more than 200 of us working here and in 2008 we were awarded a ‘First Class’ one-star rating in the annual Best Companies to Work For survey.

We talk to our customers about pretty much anything related to broadband over on our Community site, and they can join in the chat on blogs and discussion forums. Our customers also get generous rewards for telling their friends about us.

This approach has helped us win a stack of awards. In 2008 we won Best Consumer ISP at the ISPAs (think Oscars but for the internet industry), been ranked number one in a Broadband Choices survey and won 9 out of 11 categories in the 2008 uSwitch survey.

If you like the sound of Plusnet, have a look at our products and join today.






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We sell broadband and phone to homes and businesses in the UK. We won "Best Value Home Broadband" in the Top 10 Broadband Awards 2009.

† The uSwitch Customer Satisfaction Survey 2009 reported that 79% of Plusnet users would recommend us to a friend.

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