All traffic on our network is prioritised by type, with time-sensitive applications such as gaming and VoIP having the highest priority.
Higher priority traffic gets bandwidth before lower priority traffic. As the total bandwidth available is shared, this mean lower priority traffic can be slower at busy times when there's less bandwidth available.
If this seems confusing, think of it this way: the broadband network is like a motorway. When the traffic is light, all vehicles can move at the national speed-limit. Some lanes of the motorway have been reserved for important traffic, such as buses or emergency vehicles. During rush hour, most vehicles are forced to slow down. However, the traffic on the reserved lanes can continue to travel at high speed.
Without traffic management, P2P and download traffic would flood the network and cause slower speeds for other types of traffic.
1. Priority Levels
- Platinum
- Titanium
- Gold & Gold Plated*
- Silver
- Bronze
- Best Effort
*Gold Plated traffic (and some Gold Traffic) may be rate limited to prevent impact on interactive/Gold traffic at busy times. See Download Sites & servers to find out more about this.
2. How traffic is prioritised
Any application not using its standard port may not be identified correctly by our system. It may be classified as 'other' traffic in which case a lower priority may apply.
| Activity | Plusnet Value | Plusnet Extra | Plusnet Pro | Business Option 1 | Business Option 2 | Business Option 3 |
|---|---|---|---|---|---|---|
| Browsing & Email | Gold | Gold | Gold | Gold | Gold | Gold |
| VoIP | Titanium | Titanium | Titanium | Titanium | Titanium | Titanium |
| Gaming | Gold | Titanium | Titanium | Titanium | Titanium | Titanium |
| Streaming | Gold | Gold | Gold | Gold | Gold | Gold |
| VPN | Gold | Gold | Gold | Gold | Gold | Gold |
| Plusnet FTP | Gold | Gold | Gold | Gold | Gold | Gold |
| External FTP | Gold Plated | Gold Plated | Gold | Gold | Gold | Gold |
| Download sites | Gold Plated | Gold Plated | Gold | Gold Plated | Gold Plated | Gold Plated |
| Download servers | Gold Plated | Gold Plated | Gold | Gold | Gold | Gold |
| P2P & Binary USENET | Best Effort | Bronze | Gold | Bronze | Bronze | Bronze |
| Other | Silver | Silver | Gold | Gold Plated | Gold Plated | Gold Plated |
This page last updated 15th April 2010
Was this page helpful?
Your feedback helps us to improve the help we provide. Has this page helped you solve your problem?
We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use the Help Assistant.
