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If the answer is on our website the Help Assistant will show you where to find it, or you can raise a ticket to our support team.

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When there's a service-affecting problem we'll keep you updated here. We'll also post here when we're planning system maintenance.
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Software

Microsoft Windows 7 Support Guides

Windows 7 Articles

Windows 7 Basics
A guide to some of the changes that have come with Windows 7.

Hardware Setup
How to set up your broadband with Windows 7.

Email Setup
There's no email program installed with Windows 7 by default. Find out how to install and setup Windows Live Mail.

Windows Firewall Windows 7 Firewall
Stay secure with the built-in Firewall.

Windows 7 Keyboard Shortcuts
Make your computing life easier with this collection of time-saving shortcuts.

Change DNS Settings
How to check or change your network DNS settings.

Broadband Fixes
Tips on how to overcome problems with your broadband.

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We sell broadband and phone to homes and businesses in the UK. We won "Best Value Home Broadband" in the Top 10 Broadband Awards 2009.

† The uSwitch Customer Satisfaction Survey 2009 reported that 79% of Plusnet users would recommend us to a friend.

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